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Hiring security for events 

We remind you that those who use labour supplied by other parties remain responsible for ensuring that the supplied licensed operatives hold a valid and genuine SIA licence. You must undertake appropriate due diligence. We are encouraging all suppliers of security to continue to ensure that the SIA licence produced at `check-in’ is physically checked and is valid. 

We encourage you to use a UV (ultraviolet) light where possible as a quick and easy method to check licences. The SIA licence features several easy-to-check security features. These include:

•  on the front of the licence you should be able to see holograms when the licence is tilted backwards and forwards.

•  the expiry date of the licence is embossed on the bottom of the photograph (not printed on) – you should be able to run your finger over the date and feel that it is raised.

•  on the back of the licence there is a QR code and a bar code. The bar code should bring up the same licence number as shown on the licence.

•  a UV light should reveal `SIA’ in the top right and bottom left of the licence when scanned across the front. On older licences there will be a watermark pattern on the back of the licence that can only be revealed by the UV.

•  The address on the rear of the licence should show an `E’ post code.


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Parklife Festival 2022, Manchester

Lucia Howland – SIA Regional Investigation Manager and Tactical Events Lead highlights SIA activity during the Parklife Festival in Manchester this year.

The weekend of 11/12 June saw the Parklife Festival return to Heaton Park in Manchester with an extensive array of acts and an 80,000 capacity.  A large private security presence helped to deliver a safe event and ensure public protection.  As part of routine compliance and enforcement work, SIA investigators engaged extensively in advance with the event organisers, partner agencies and security companies involved as well as being present during the festival to undertake compliance-related activity. 

Our approach at the festival, which was agreed in advance, was to focus on the identification and prevention of any attempted use of counterfeit SIA licences, alongside ensuring general compliance with SIA rules.  Counterfeit licences show genuine SIA licence number and name details and show up as “active” on the SIA’s Public Register of Licence Holders.  However, the photo on the licence is of the fraudulent holder rather than the genuine applicant.

A large private security presence helped to deliver a safe event and ensure public protection at the Parklife Festival

On the weekend itself, four SIA investigators attended Parklife with assistance from Greater Manchester Police.  In total we checked over 650 SIA licences, mostly at the accreditation stage prior to deployment.  Whilst the vast majority of the SIA licences we checked were genuine, we found one that was a counterfeit.  Whilst the name and SIA licence number showed as “active” on the SIA Register, the photo on the licence did not match with SIA records.  The counterfeit licence was seized immediately and the individual in question was arrested by Greater Manchester Police officers for suspected fraud and immigration offences.  Related enquires and follow-up work are underway.              

The protection of the public at high-profile festivals is paramount and we were pleased that the majority of those deployed were correctly licensed. Our inspection activity was vital to mitigate against the risk of individuals trying to work in the private security industry using counterfeit licences. Festival goers need the assurance that they will be safe when they are out enjoying themselves.

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Platinum Jubilee Weekend investigators out in force in Central London

The four-day Platinum Jubilee Weekend in early June featured significant high-profile, national events in Central London. To ensure that the public were kept safe during the events there was a substantial security and stewarding presence. Security operatives were in attendance well in advance of the Platinum Jubilee Weekend to ensure the safety of the build and the event infrastructure were protected.

Prior to the Platinum Jubilee Weekend our compliance and inspections London team worked with Arcadis, the event organiser, plus the main and other security suppliers clocking up around 164 hours of work. We gave proactive advice around due diligence measures to mitigate against the risk of individuals trying to work in the private security industry using counterfeit licences. Inspection activity, supported by our south-east regional investigators took place on Tuesday 31 May, at the Trooping of the Colour event on Thursday 02 June, and during the Pageant event on Sunday 05 June. Some operatives said that they wanted to work at these prestigious events because they were significant occasions. Our investigators undertook 150 licence checks finding two people with counterfeit licences. No other unlicensed activity was identified.

John Sandlin, our London Regional Manager said:

“It was pleasing that security providers prevented two people working with counterfeit licences identifying them at the  sign-in stage prior to any of our inspections. We wish to extend a big thank you to those who gave up part of their Bank Holiday Weekend to work at the Platinum Jubilee keeping the public safe.”

The size of the Platinum Jubilee Weekend did create significant challenges for security providers. Sourcing sufficient numbers of licensed individuals required support from a number of other security providers, with peak demand being the deployment of 2,500 licensed operatives.

Further work is taking place in relation to counterfeit licences and newly identified companies.

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We have published updated guidance to ensure that people providing security services at events are compliant with the law.

You can read our recent blog about safety at events here.

Featured

Safety at Events

Lucia Howland – SIA Regional Investigation Manager and Tactical Events Lead highlights SIA guidance on industry compliance and public safety at events.

This summer looks set to be one of the busiest times we have seen in a while, with many high-profile events already booked in the national and local calendar. In addition, the potential of some promising weather, suggests that across the UK people can look forward to a summer packed with great festivals for music, food, and the arts.

With the air filled with anticipation and excitement, public safety at these events will be paramount.

I and my colleagues at the SIA have spent the last few months watching all of the planning that goes on behind the scenes. We’ve seen the security industry and the events sector working together to ensure that people can safely enjoy themselves.

The role that private security operatives will play in keeping the public safe at these events will be critical.

Most, although not all, events will require some professional security. Some or all of these security staff may require a licence issued by the SIA.

This week we have published updated guidance to ensure that people providing security services at events are compliant with the law. This means ensuring that security operatives are properly licensed where necessary. If you are providing a security service, this guidance will help you to identify the roles at your event that will by law require an SIA licence.

Our guidance also includes advice on the due diligence checks you should complete when supplying security. It’s important to understand who is legally responsible for conducting those checks, and what evidence to keep.

Throughout the summer we will also be issuing further information and guidance to support security operatives as they carry out their duties at these events.

We will cover a range of issues from how to identify people who may be vulnerable – to information from the government’s “Enough” campaign to end violence against women and girls. Watch out for information on counter-terrorism and best practice on ensuring public safety in crowded places. You can find this information on our GOV.UK pages and via our social media posts.

It looks like it going to be amazing summer. Let’s do everything we can to make it a safe one!


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New Close Protection Training Requirements 

By Rick Mounfield, Chief Executive of the Security Institute

The role of the Close Protection Officer has grown in the past decade. It’s no longer acceptable to be the protection on the shoulder, the Close Protection Officer needs to be the security and safety advisor to the principal. Their knowledge of threats goes beyond the physical and includes vulnerabilities that come via the internet of things and new and emerging security risks are realised that will determine who is the best at their craft.  A modern and capable Close Protection Officer needs to remain current in multiple vectors of threat and the mitigations (risk managers) that will secure the principal, their family and business. Can Close Protection Officers afford to be ignorant to these new and emerging threats? I would suggest not.  

Contracts are often lost on a whim and the protection officers must be trusted to advise on a range of threats to build trust so that the family can live their lives as freely as possible. Wealth and profile can often lead to living a privileged life in a golden cage.  

The new enhancements in the licensed linked skills and qualifications required by the Security Industry Authority (SIA) go a long way to addressing the shortfalls of the past. They did not decide upon these new skills lightly. The consultation with industry’s best operators and the companies who employ them, has been instrumental in improving the quality of Close Protection Officers and should be applauded. Many will think that the upskilling has not gone far enough but it is not for the regulator to set the bar so high that it precludes the masses, it is a baseline that sets a standard that all can meet and then allows the best to go further through individual professional development that allows them to stand out from the crowd and secure clients through fair competition. It is the Close Protection Officers determination and personal endeavours to be the best version of themself that will secure the best clients.  

Increasing the requirements to offer better medical capabilities is the most important upgrade in my opinion. However, in today’s society, even low risk locations, there is an ever present need to be aware of the threat of terrorism and counter terrorism awareness through the ACT training is also important.  

The industry overwhelmingly decided not to separate the door supervisor role from the Close Protection licensed operators. Many Close Protection Officers will supplement their income by working in a Door Supervisor role. This is applicable but the Door Supervisor role requires different soft and hard skills that are out with ordinary Close Protection doctrine. It is important the Close Protection Officer working in the night-time economy is well prepared to provide the appropriate service and protection to partygoers. A failure to understand physical intervention in this role can have life changing impacts for many if they are not trained properly.  

Training and delivery of the necessary skills are moving into a hybrid format and that is also a positive move forward. All areas of the business world have embraced digital methods of training and if the industry is to embrace the fast- moving changes to the operational environment, it must stay at the cutting edge of technology and training delivery methods. Obviously, some aspects must be practised in a physical environment, but many skills and practices can, and should be, delivered in easily accessible methods. Webinars and online courses are better than they have ever been, and platforms have improved to deliver quality training remotely.  

Overall, I am encouraged by the new regime, and I hope to support the ongoing development of the sector that I grew up in. It is a vital service and I hope that the majority of Close Protection Officers will embrace the enhancements as we drive the professional standards ever higher.  

Featured

The Proceeds of Crime Act (2002)

This month, one of our Criminal Investigations Managers, Nathan Salmon explains how the SIA uses the (Proceeds of Crime Act (2002) to recover the profits made from offending within the private security industry.

Our blog aims to discuss developments in the private security industry and to provide further insight and opinion on our work. We look forward to having an on-going discussion with you; share your comments and opinions.

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Over the last 12 years, the SIA has been investigating and prosecuting anyone who repeatedly shows that they do not care about being licensed or working within the law. Our Partnerships and Interventions department does this by encouraging those working in the private security industry to stay within the law (the Private Security Industry Act). You can find out more about our enforcement activity on our website.

The SIA licence is a way to safeguard the industry and general public, and it is our responsibility to make sure that only ‘fit and proper’ people work in the industry. Those who ignore us and disregard the importance of licensing could be barred from operating in private security and prosecuted.

We do not always prosecute but investigate and consider whether there are public safety risks or if we need to protect the integrity of the private security industry or our licensing system.

The Proceeds of Crime Act (POCA) and repeat offenders

In recent years, we noted that some security companies were being investigated repeatedly. We had to do something because we didn’t want businesses treating court fines as a type of tax where the level of profit for working outside the law is worth the potential penalties any judge or court may give.

In 2015, the government amended POCA to include to regulatory bodies like us and we applied to take advantage of these powers. POCA is a law that means any money made from criminal activity can be recovered. It is also used by the likes of local authorities, HMRC and the Police to name a few.

We started using POCA in November 2015 to financially investigate companies and individuals who make a profit from criminal activity in the private security industry. Since then, we have employed financial investigators. They are accredited to use POCA to investigate and confiscate assets.

A recent example of our use of POCA is the case of Billy Jones, a security director who continued to work despite having had his Security Industry Authority (SIA) licence revoked. He was ordered to pay £300,000 at Cardiff Crown Court, in April 2019. This kind of conviction removes the benefit of working outside the law in the private security industry.

How does the SIA use POCA?

Our Criminal Investigations Team, is part of our Partnerships and Interventions department and is responsible for the SIA’s criminal investigations. This includes Accredited Financial Investigators (AFIs) who are able to legally present financial information in court. AFI’s are unique and very important because they have the power to ask financial institutions for information and use this to build a clear picture of someone’s financial status.

There are currently two main ways that our AFI’s can use POCA:

  1. Restraining assets
    AFI’s can apply to the court to restrain the assets of people under financial investigation. This makes sure that the money or assets of anyone we are prosecuting cannot be sold or dissipated before a court case ends. For example, for someone who is being investigated, the amount they can withdraw from their bank account can be restricted and their assets frozen.
  2. Confiscating assets
    Once convicted, a court can order a person to pay an amount of money based on how much they made through criminal activity. If they fail to pay this money, they could end up in prison and when released they would still need to pay this amount. In some cases, life-changing amounts of money can be confiscated by the courts. How POCA figures are calculated is shaped by case law, meaning specific cases determine how the calculations should be applied. We’re really pleased to have contributed to this and case law specific to the security industry exists.

During POCA proceedings, the people we’re investigating may see their lifestyle change. Due to current case law and depending on the situation, how much we confiscate may be the entire value of a security contract and not just the profit. This is because the turnover from a security contract may be a significant figure, a business or person might have to pay back hundreds of thousands of pounds. Selling assets like houses, cars or investments, to pay back the proceeds of their crime may be required.

If you’re wondering where this money goes, most of it returns to the Treasury. A proportion is allocated to the investigating organisation, which we can use to fund future financial investigations. In practice, we get no more than 34%. The money can also be allocated towards good causes, and we are exploring opportunities that will benefit the private security industry.

What will the SIA do with POCA in the future?

Over the next few months, we want financial investigations to become increasingly a core part of the way we prosecute at the SIA. This is really important because it is how we can guarantee that criminal profits are not reinvested, into “phoenix” companies that are essentially the same companies with a different name that have been set up after a criminal conviction. Our ability to use POCA should act as a warning to businesses seeking to operate outside private security regulations – you risk not only your business, but potentially your personal assets as well.

We are making really good progress and the volume of criminal cases under consideration has never been higher. Our success with POCA strengthens our regulation of the private security and we will continue to work with Regional Asset Recovery Teams and Police partners so that those who want to profit from illegal and poor business practice are removed from the private security industry.

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Quality assuring private security training

We began the skills and qualifications review at the beginning of September to review the criteria required for our licence-linked qualifications. We do this every five years so that the skills criteria are kept current.

This month, our Quality and Risk Manager, Tracey Lilley, discusses the skills and qualifications review and about the importance of this opportunity for the industry to share its views to ensure a robust assessment processes within the private security industry.

Our blog aims to discuss developments in the private security industry and to provide further insight and opinion on our work. We look forward to having an on-going discussion with you; please share your comments and opinions.

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I’m a Quality & Risk Manager at the SIA. My role includes liaising with the awarding organisations on the delivery, assessment and quality assurance of the qualifications required for an SIA licence. We have contracts with all the awarding organisations who approve training providers to deliver licence-linked qualifications across the UK.  Training providers are quality assured by the awarding organisations, who are themselves quality assured by the qualification regulators and by us.

A big part of my work has been the development of a comprehensive quality improvement plan designed to support both the awarding organisations and their training centres. This plan is designed to continually improve the way in which the qualifications required for an SIA licence are delivered and assessed.

Our relationship with the awarding organisations and training providers has developed a great deal over the last year.  We now work more effectively together with improved identification, coordination and management of training malpractice.

A key component of the improvement plan involves the introduction of a new initiative of   unannounced visits to training centres delivering qualifications required for an SIA licence. These visits will give us the opportunity to see training being delivered, speak to learners, and observe assessments. Visits will start from the beginning of 2019, so don’t be surprised to see me or my colleagues popping in to observe training and assessments being delivered.

Skills and Qualifications Review
As most of you will be aware, we have begun a wide-ranging review of the licence-linked qualifications needed for the private security industry. We have widened the scope of this work to consider not just the mandatory qualifications we require, but how to support the industry to address the skills and knowledge needed by operatives throughout their careers across the private security industry.

One key element of this review is to make sure that robust assessment processes exist to ensure the integrity of the qualifications achieved. This will further assure us of the integrity of the qualifications and help us to reduce instances of training malpractice.

We have set up expert working groups consisting of representatives from all the awarding organisations and subject matter specialists from the security sectors we regulate.

One group was designed to review the current assessment and quality assurance measures and look at ways of strengthening these to ensure they continue to meet the needs of their relevant sector, protect the public, and are future-proof for the next 5 years.

At our first meeting the following recommendations were discussed and are being considered:

  • CCTV Practical – some short answer questions to ensure full knowledge of all elements if it is not possible to demonstrate them all fully
  • Conflict Management – move away from multiple choice questions to practical assessment. This is better suited to the content and can also be a way of assessing a learner’s ability to speak English
  • Working in the private security industry – some practical assessment around communication skills
  • Working as a Door Supervisor – some practical assessment around searching and report writing
  • Working as a Security Guard – some practical assessment around searching and report writing, plus use of radios
  • English Language requirements – We discussed using a standardised pre-entry English language competency test, and all agreed this would be an option to pursue.

We have held further discussions with our experts to consider the findings from our first consultation on the specifications for learning and qualifications, along with the research we conducted to understand the current and future skills needs of the private security industry in the UK.

All of this invaluable feedback and opinion will feed into the next draft of our specifications for learning and qualifications. The expert working group will again provide valuable insight on this.

We will be consulting for a final time on the new specifications in January 2019. Please keep an eye out for this, as it will be your last opportunity to help shape the qualifications and to ensure they stay relevant for your industry in the years ahead.

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How we are tackling identity theft

In the last months, two of our prosecutions cases have highlighted how we have tackled the fraudulent behaviour of some licence holders and the challenges we face.

This month, our Director of Partnerships and Interventions, Dave Humphries, discusses our counter fraud initiatives and the steps we took in these cases.

Our blog aims to discuss developments in the private security industry and to provide further insight and opinion about our work. We look forward to having an on-going discussion with you; please share your comments and opinions.

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Most licensing systems are based on a set of standards and for us at the SIA our system is designed to ensure only appropriate people are given the licence to operate. This involves a number of checks to prove identity that people have the relevant qualifications, checks on criminality and verifying that a person has the right to work in the United Kingdom. Most applicants provide the information we need to make a considered decision.

But what happens when someone knows they will not qualify for a licence, but is determined to get one?  They may test the robustness of our checks and they may submit false documents to do so. We are constantly alert and we do all we can do to address specific threats.

One particular type of fraud that we face is identity theft.  It is not the only category of fraud we have come across, but it was a feature in two recent cases.

These two recent investigations have involved fraudsters stealing the identities of others, but being prosecuted by the SIA for their actions. In both cases, the fraud involved not only an attempt to bypass our online licensing system, but the two individuals also tried to get around the requirement of proving their identity by taking on the full identity of another, to get an SIA licence.

The first fraudster was Moses Oshunkoya who knew the person whose identity he targeted.  He used their personal information to the point that he was able to gain a passport under this new identity.  Using this false identity Oshunkoya got as far as fraudulently gaining an SIA licence.  Nonetheless, our investigation of him resulted in a criminal prosecution.

The second case was Kazeem Oladimeji who was more contrived in his approach. He sought out a former SIA licence holder no longer working within the industry.  He adopted that identity by purchasing a fraudulent passport in the victim’s name. He changed the licence holder’s address, enabling Oladimeji to replace an SIA licence.  Again, the outcome was a successful criminal prosecution.

Both examples show the real threat posed by identity theft.  In both cases, the victims who had their identity stolen contacted us. Once we were aware, we investigated and prosecuted the offenders to ensure their fraudulent activity was brought to an end.

What are we doing to combat such activity?

Thankfully, processing changes in recent years have and will make future cases like this less likely.  For example, we introduced personal online accounts which are password protected. This reduces the ability for fraudsters to engage with us without having access to the online accounts.

We have also made improvements to the way we verify documents. We have improved technology to better identify fraudulent identity documents.  When we do find instances of fraud, we take robust action with our enforcement partners to ensure such documents are taken out of circulation.  Finally, as these two cases highlight, we prosecute the fraudsters.

As the regulator of the private security industry, we play an important role in dealing with identify fraud and together with our partners, we take robust action to tackle such criminality.

Those working in the private security industry can support this by being our eyes and ears and reporting any fraud that they come across.  As with other types of criminality within the security industry; if you suspect fraud please report online or contact Crimestoppers.  Specific information and how the fraud was identified will enable us to take positive action.

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Play a proactive part in regulation through our Licence Management service

Approved contractors currently using our Licence Assist service for more than six months now have the chance to move on to our Licence Management service.

This month Tony Holyland our Head of Quality & Standards talks about the ins and outs of our refreshed Licence Management service.

Our blog aims to discuss developments in the private security industry and to provide further insight and opinion on our work. We look forward to having an on-going discussion with you; please share your comments and opinions.

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I am pleased to share that our Licence Management service is now available to approved contractors who have been using the Licence Assist service for six months. Licence Management allows a business to manage the licence application process for its staff – just as people have been asking for.

In 2013, I joined the team that manages our Approved Contractor Scheme. Since then I’ve met a large number of people running businesses that are part of the scheme.

Many of you have told me that you would like to help your staff when they are applying for a licence, by being more involved in the licence application process. After all, it seems inefficient for a business to carry out the same checks that we do.

This new service gives security businesses the chance to be proactive and share responsibility in the licensing process. In essence, Licence Management allows us to work closely with approved contractors and make the process of getting a licence easier.

We have listened to the valuable feedback from our pilot exercise with nine approved contractors to inform and improve our service. For us, Licence Management has a strategic value that fits with how we drive business improvement via the ACS and how we seek to engage businesses using our licensing system.

We hope that the service will give us closer relationships with businesses and that this will help raise industry involvement in regulation.

 What are the benefits of the Licence Management service?

If you don’t already know about our Licence Management service, it gives an approved contractor greater control over the licensing of its staff.

Similar to the Licence Assist service, Licence Management provides an approved contractor with the tools to enable them to manage employees’ licence applications online. To do this you will have had to have met certain criteria that are beyond the scope of the usual ACS requirements.

A significant benefit is that it enables an approved contractor to check and verify the identity documents of an applicant. This removes the need for a licence applicant to visit a post office and reduces the duplication of checks.

Other benefits include:

  • Online access to submit and manage licence applications for your workforce.
  • The ability for your business to update information e.g. Individual’s details directly onto the system.
  • The ability to assist licence applicants through the licensing process making your business more attractive to applicants.
  • Saving time, cost and reducing the risk of document loss as the need to send valuable documents to us is removed in most cases.
  • Receiving real-time alerts of revoked or suspended licences, when a licence is due for renewal and other relevant updates.
  • The ability to pay for a single – and multiple applications – online and by direct debit.

It is important to mention that all approved contractors using the Licence Management service are required to have Cyber Essentials Plus certification (or equivalent standard). This is a government scheme designed to verify implementation of a set of basic technical controls to help organisations protect themselves against common, online security threats and is in line with data protection legislation.

We have also developed a comprehensive library of resources available on our website here. This will provide additional information and guidance which includes:

  • The approved contractor scheme application form
  • Licence Management service customer journey
  • Code of Connection
  • Code of Connection guidance
  • Licence Management Partnership Agreement
  • Licence Management Operating Manual

The entire process from application to decision should take between three and six months.

I think that Licence Management is a significant step forward for both the industry and the SIA.

This initiative will strengthen our overall approach to driving up the quality and operational efficiency of businesses.

If you would like to know more, please send us a message through your SIA online business account using the phrase: “Tell me about Licence Management” and include a contact number.

Featured

SIA Open Day in Manchester

This month Peter Selwyn Smith our stakeholder manager talks about our recent Manchester open day on 4 July.

Our blog aims to discuss developments in the private security industry and to provide further insight and opinion on our work. We look forward to having an on-going discussion with you; please share your comments and opinions.

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The opportunity to meet with people in the industry and learn more about their experiences and priorities, is something we value enormously.

The Manchester open day, at the Crowne Plaza, on 4 July was designed to create a space for people to meet and have a conversation with us and where possible for us to resolve any issues and concerns. The format of the day was similar to the London event we held last year with the London Night Czar Amy Lame.

At the Manchester event, our licensing experts were on-hand to provide one-to-one help and support to people renewing or applying for a licence. We also had experts from across the rest of the organisation; from our Training, Quality and Standards team, Partnerships & Interventions North team and our Stakeholder Engagement team.

The day started with a session run by our Director of Partnerships & Interventions, Dave Humphries. He first gave an overview of our key priorities for the next twelve months which included:

  • How our licensing system is working well
  • The completion of the review of the Approved Contractor Scheme
  • An upcoming review of the licence-linked qualifications
  • Enforcement activity we undertake to prevent continued lawbreaking.

After a few hours, the event came to life. Some of those attending took the chance to talk with our SIA staff including our Chair, Liz France.

Our partnerships and interventions team, based in the North, also spoke to businesses about initiatives in the region. They discussed how they are dealing with those businesses who don’t comply with regulation. The importance of telling us about any non-compliant businesses in the region, also came up in conversations with delegates.

Our customer support and decisions teams held one-to-one sessions with individuals and businesses, and anyone who needed help with their applications was able to speak to a specialist immediately.

It was clear that people had given up their time and, in some cases, travelled a long distance to talk to us about their needs. For our staff, who were able to help most of the people who came, it was satisfying to see people go home happy.

We met an applicant who did not understand why his application was being held up. Our decisions manager explained the situation was due to a more complex than usual set of circumstances. Before he left, he said he felt reassured that we had not forgotten about his application, understood the situation and was now confident it would be dealt with soon.

Another applicant whom we met had mistyped their name when applying. This meant our system couldn’t find and match his online account to his existing licence, holding up his application. Our customer support experts were able to deal with this quickly as he had ID to show that his licence was linked to him. As a result, his application was able to progress there and then.

We also met with an existing licence holder about our decision to suspend his licence. He brought his employer and a friend along and we spoke with them all to explain the reasons for our decision.

On the day, the training, quality and standards team spoke to a number of businesses. They came to the event to find out more about the Approved Contractor Scheme, whether it would be right for their company and what the application process involves.

All in all, it was a valuable, lively day. The feedback we received from the event was very positive. Some of the comments include:

‘Very pleased with the service and the staff were very friendly’

‘I commend the SIA for taking the initiative to do these workshops well done’

‘Useful information gleaned from each session’

It was good to see the clear difference the day made to the individuals and businesses who came along. On the day, 13 licences were granted and several more licence applications progressed to the next stage.

We would like to thank all those who came along as we know how precious your time is. We have already begun planning the next open day and will be canvassing views on what people would find most useful. We hope to be in Birmingham in the autumn. Do look out for more details on our website, in our newsletters and on our social media channels.z

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The Review of the SIA Published by the Home Office – What is to Come

This month our chief executive talks about the Home Office’s review of the SIA. He discusses the important role the private security industry plays in public safety.

This blog exists to discuss developments in the private security industry and to provide further insight and opinion on our work. Please share your comments and opinions and engage in an on-going discussion with us.

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On the 7th June the Home Office published the tailored review (formerly known as a triennial review) for the SIA. You can find it here.

For a number of reasons the review has been a long time coming. But now it is here, we welcome its publication and the important contribution the private security industry has made to its recommendations.

The private security industry is a thriving sector covering a range of services, many of which have a direct bearing on public safety. We are all used to seeing private security operatives in our everyday lives in shopping centres, pubs, leisure facilities, industrial settings and at events.

The review recognises the vital role the private security industry plays in public protection and national security. It also affirms that there is a clear need for regulation in the industry. The review acknowledges the role of the SIA in raising standards and our contribution to safeguarding, public protection and national security.

Many of the recommendations of this review reflect the SIA’s published priorities, some of which we are already delivering successfully. For example, we continue to focus on further reducing violence and criminality. As part our drive to improve standards and strengthen the Approved Contractor Scheme (ACS) we have recently completed a comprehensive review of the ACS. The outcomes of this review will be implemented in the spring of 2019.

Going forward we will be reviewing the qualifications and training of those working in the industry to further improve knowledge and skills to facilitate even more effective protection of the public.

The heightened security threats from terrorism in recent years have served to bring a sharper focus on the role that private security can play and whether its capabilities are being used by the state to the fullest potential.

We have been facilitating greater collaboration between the counter terrorism (CT) law enforcement community and the large numbers of security operatives in areas such as door supervision, guarding and CCTV. We are also exploring with the CT community how the private security industry can be better equipped with knowledge and skills to reduce the threat to the public from a terrorist attack.

A key part of our plan remains the delivery of excellent services at the lowest possible cost. We strive to keep fees for those we regulate as low as possible and have reduced our costs by 27% since 2010. Further efficiencies have enabled us to keep the licence fee at £220 over the last six years, despite costs rising with inflation. We have recently moved to a joint Government Hub and will continue to seek efficiencies. We are currently working with the Home Office to review fee levels.

We are aligned with the review in continuing to take an even more risk-based approach to regulation with a sharper focus on non-compliant individuals and businesses, placing less of a regulatory burden where standards have been met or exceeded.

We will work with the Home Office and Devolved Administrations to implement all parts of this review that the Government wishes to take forward. We also stand ready to take on any additional areas of regulation, should the Government ask us to do so.

Ultimately our work is dependent on partnership not just with the police and other public bodies, but with the industry itself. We seek, and continue to benefit from, the support and cooperation of those working in the private security industry and our many partners to provide effective regulation. We are grateful for that support and cooperation.

As we look to the future we look forward to continuing to work with the private security industry and our partners to deliver high quality regulation and public protection.

The West End Security Group – What do the new SIA qualifications mean to our members?

Our guest blogger this month is Georgie Barnard, Chief Executive of the West End Security Group (WESG).  Georgie has been a member of the SIA Skills and Qualifications Review Project Board since it was created in 2017 and has brought a wealth of experience to this project.  In her blog Georgie tells us what the new licence linked qualifications mean to the members of WESG.

My name is Georgie Barnard, and I am the Chief Executive of the West End Security Group (WESG) representing over 6000 businesses across London’s West End footprint. I previously set up and ran the National Business Crime Centre for UK Policing and have worked closely with the Security Industry Authority (SIA) for many years. I have sat on their Skills and Qualifications Review Project Board since it was created in 2017, firstly as a police representative and now looking after security in the private sector, so I see the benefits of these new standards from all angles!

WESG is an association of Business Improvement Districts (BIDs) and large property-owning companies that work collaboratively to improve planning and preparation for incidents that have the potential to cause significant disruption to business. WESG develops and delivers security plans to enable members, partners, and associates to resist, respond to and recover from a terrorist attack or other major security incident. We work closely with our members and their security teams to disrupt and deter terrorist activity and to improve awareness and understanding by business about methods of attack and enhance the ability to identify suspicious behaviour. We also look to better connect businesses to share information and ensure they have proportionate and effective security measures in place.

Why have new SIA qualifications?

Back in 2017 there were a series of horrific terror attacks in the UK, including Westminster Bridge, the Manchester Arena Bombing and London Bridge. It was recognised that at many of these incidents, licensed security officers played a significant role. As a result of the attacks, there was a call-to-action by the National Counter Terrorism Office (NaCTSO) for policing, the private sector and government to enhance the protective security of the UK. The private security industry came together to discuss their role in this ‘Step-Change Programme’ and together, with the SIA, acknowledged that it was time for the level of training for security across all the sectors to be reviewed.

This was the first opportunity since the SIA was created and compulsory standards formed, to have a real overhaul and update of the training provided. For starters, the physical terrorist threat has massively increased in recent years and there was recognition more needed to be done to protect the public. Linked closely to that has been the shrinkage of police resources and a significant shift on increasing private security capabilities to fill the gap. In the 18 years since the SIA was formed, there have been health and safety and many wider legislation changes brought in, so it is important that security operatives are in step with the law. Finally, new systems introduced to the security environment has, as with all sectors, revolutionised the industry and it is important that security operatives are making best use of the technology. All these factors mean that the current training needed refreshing and modules introduced to better reflect the role of the modern-day security operative.

How has the project board worked?

The project board has been made up of a range of individuals from security that have regularly given perspective, guidance, and support from their own organisations, in shaping the changes to the training. I was asked to join the Skills and Qualifications Review Project Board to initially make sure the training complimented police training and to provide a link in with the National Counter Terrorism Security Office. A lot of effort has been made to consult members of the industry at every level along the way, which has really meant it has taken a while, but that the final packages are being well received. Uppermost in our minds all along the way has been making the training as accessible, flexible, and achievable. The development of the online learning has been excellent, especially given the last 18 months of lockdown!

Do you think the changes are being well received?

Yes! There is no doubt these changes are timely and welcomed by our members. There has been a lot of scrutiny of private security, their capabilities and training, particularly as the first volume of the Manchester Arena Inquiry has been published. WESG has been part of the consultation of the ‘Duty To Protect’ legislation and our focus has been keeping members of the public safe. It is reassuring to see that the SIA is already rolling out their new standards, which includes First Aid training for all licensed security operatives.

The industry is working hard to raise standards generally and WESG members and their businesses say they feel reassured that the training has improved. With lockdown now being lifted, footfall in the West End is thankfully increasing daily. With the increase in visitors, naturally comes an increase in crime and security related incidents. WESG members, many of whom employ SIA licensed staff in retail and hospitality, really welcome the up-to-date training. One member said, ‘It is important to know that my security go through thorough basic training before qualifying for a licence.’

I spoke to FGH Security Ltd which works with one of WESG’s Business Improvement Districts and they said: ‘Our officers deal with a variety of incidents 24/7 and are often the first on scene. One of our primary objectives is to equip them with the required skills and knowledge to help them respond appropriately. Whether that be assisting members of the public or supporting the emergency services. The revised SIA training requirements are helping us achieve this by providing a solid foundation for us to build on and continually professionally develop our staff.’

WESG will continue to support our members and their security teams and will be facilitating regular joint training involving licensed operatives, the local authority and policing teams. We all want to see front line staff better equipped to manage incidents and support public protection and regular training and communication will ensure that we are all best prepared.

The West End Security Group – What do the new SIA qualifications mean to our members? by Georgie Barnard, Chair of The West End Security Group

Our guest blogger this month is Georgie Barnard, Chief Executive of the West End Security Group (WESG). Georgie has been a member of the SIA Skills and Qualifications Review Project Board since it was created in 2017 and has brought a wealth of experience to this project. In her blog Georgie tells us what the new licence linked qualifications mean to the members of WESG.

My name is Georgie Barnard, and I am the Chief Executive of the West End Security Group representing over 6000 businesses across London’s West End footprint. I previously set up and ran the National Business Crime Centre for UK Policing and have worked closely with the SIA for many years. I have sat on their Skills and Qualifications Review Project Board since it was created in 2017, firstly as a police representative and now looking after security in the private sector, so I see the benefits of these new standards from all angles!

WESG is an association of Business Improvement Districts (BIDs) and large property-owning companies that work collaboratively to improve planning and preparation for incidents that have the potential to cause significant disruption to business. WESG develops and delivers security plans to enable members, partners, and associates to resist, respond to and recover from a terrorist attack or other major security incident. We work closely with our members and their security teams to disrupt and deter terrorist activity and to improve awareness and understanding by business about methods of attack and enhance the ability to identify suspicious behaviour. We also look to better connect businesses to share information and ensure they have proportionate and effective security measures in place.

Why have new SIA qualifications

Back in 2017 there were a series of horrific terror attacks in the UK, including Westminster Bridge, the Manchester Arena Bombing and London Bridge. It was recognised that at many of these incidents, licensed security officers played a significant role. As a result of the attacks, there was a call-to-action by the National Counter Terrorism Office (NaCTSO) for policing, the private sector and government to enhance the protective security of the UK. The private security industry came together to discuss their role in this ‘Step-Change Programme’ and together, with the SIA, acknowledged that it was time for the level of training for security across all the sectors to be reviewed.

This was the first opportunity since the SIA was created and compulsory standards formed, to have a real overhaul and update of the training provided. For starters, the physical terrorist threat has massively increased in recent years and there was recognition more needed to be done to protect the public. Linked closely to that has been the shrinkage of police resources and a significant shift on increasing private security capabilities to fill the gap. In the 18 years since the SIA was formed, there have been health and safety and many wider legislation changes brought in, so it is important that security operatives are in step with the law. Finally, new systems introduced to the security environment has, as with all sectors, revolutionised the industry and it is important that security operatives are making best use of the technology. All these factors mean that the current training needed refreshing and modules introduced to better reflect the role of the modern-day security operative.

How has the project board worked?

The project board has been made up of a range of individuals from security that have regularly given perspective, guidance, and support from their own organisations, in shaping the changes to the training. I was asked to join the Skills and Qualifications Review Project Board to initially make sure the training complimented police training and to provide a link in with the National Counter Terrorism Security Office. A lot of effort has been made to consult members of the industry at every level along the way, which has really meant it has taken a while, but that the final packages are being well received. Uppermost in our minds all along the way has been making the training as accessible, flexible, and achievable. The development of the online learning has been excellent, especially given the last 18 months of lockdown!

Do you think the changes are being well received?

Yes! There is no doubt these changes are timely and welcomed by our members. There has been a lot of scrutiny of private security, their capabilities and training, particularly as the first volume of the Manchester Arena Inquiry has been published. WESG has been part of the consultation of the ‘Duty To Protect’ legislation and our focus has been keeping members of the public safe. It is reassuring to see that the SIA is already rolling out their new standards, which includes First Aid training for all licensed security operatives.

The industry is working hard to raise standards generally and WESG members and their businesses say they feel reassured that the training has improved. With lockdown now being lifted, footfall in the West End is thankfully increasing daily. With the increase in visitors, naturally comes an increase in crime and security related incidents. WESG members, many of whom employ SIA licensed staff in retail and hospitality, really welcome the up-to-date training. One member said, ‘It is important to know that my security go through thorough basic training before qualifying for a licence.’

I spoke to FGH Security Ltd which works with one of WESG’s Business Improvement Districts and they said: ‘Our officers deal with a variety of incidents 24/7 and are often the first on scene. One of our primary objectives is to equip them with the required skills and knowledge to help them respond appropriately. Whether that be assisting members of the public or supporting the emergency services. The revised SIA training requirements are helping us achieve this by providing a solid foundation for us to build on and continually professionally develop our staff.’

WESG will continue to support our members and their security teams and will be facilitating regular joint training involving licensed operatives, the local authority and policing teams. We all want to see front line staff better equipped to manage incidents and support public protection and regular training and communication will ensure that we are all best prepared.